Refund policy

Last updated: 28 September 2026.

Returns and exchanges

You have 7 days from delivery to return or exchange an item.

What we accept

  • The item is not worn and not washed.
  • The tags are still on.
  • The item is in its original packaging.

How to return or exchange

  1. Email contact@ctrlmotorsport.com or message us on our Contact page with your order number. Tell us if you want a refund or another size or colour.
  2. We reply by email with the return address and the next steps.
  3. Send the item back within 7 days of our reply.

Exchanges

You can exchange for another size or colour of the same product, if it is in stock. If it is not in stock, we refund you.

Refunds

We check the item when it arrives. If it meets the conditions above, we refund you to your original payment method within 5 to 10 working days. Your bank may take a few more days to show it.

If you paid with Tabby, the refund goes back through Tabby, and Tabby updates your payments.

If you paid cash on delivery, we agree the refund method with you by email.

Shipping costs

You pay for return shipping. The original shipping fee is not refunded.

Faulty or wrong items

If your item arrives faulty or you received the wrong item, email contact@ctrlmotorsport.com within 7 days of delivery with photos. We pay the return shipping and send a replacement or a full refund, including the shipping fee.

We cannot accept

  • Items that were worn, washed or damaged after delivery.
  • Items without their tags.

This policy does not change your rights under UAE consumer protection law.